We have a 15-day return policy, which means you have 15 days after receiving your item, You may choose to return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us via Indiapost or any reliable courier service to below mentioned address
No 7, Basavanna Badavane, Agrahara Main Road, Yelahanka, Bangalore, Karnataka 560064
Please pack the items securely to prevent any loss or damage during transit.
In case of any defective product the shipping charges will be bared by the company and if the wrong order placed by customer, then he/she have to bare the shipping cost.
Refunds will be processed only after the returned product is received at our warehouse & evaluated with good norms for unforeseeable conditions.
Upon Return Inspection, If the product is found to be damaged during return transit or soiled or tags removed or found to be damaged by the customer, Refunds may be subjected to deduction or refunds would be void.
"NO QUESTION ASKED ONLINE PAYMENTS POLICY"
For all Online Payments, The customers will be covered under Rebba's 100% Payment Protection & will be entitled to 100% Refunds incase of Returns
You can always contact us for any queries at email@example.com.
REFUNDS POLICY FOR ONLINE PAYMENTS:"NO STORE CREDIT NO FUSS"
GET THE REFUNDS ON YOUR BANK ACCOUNT OR ORIGINAL PAYMENT METHOD
We will notify on email once the returned item is inspected
The refunds will be processed in the original payment method in terms with return policy.
CAN I CANCEL THE ORDER?
The cancellation request is accepted if communicated within 3PM of the same business day.
You can mail us at firstname.lastname@example.org along with the order Id requesting for cancellation.
Once the cancellation is approved the amount will be refunded via bank transfer within 3-5 working days.
What should I do if my payment fails?Don’t panic. Rebba protects your payment with secure payments. If payment fails, it will be credited back to your account by default in 72 Hrs.
There are chances when your payment didn’t credit back to your bank account or If you find any difficulties or discrepancy with rebate of payment.
Kindly send us your issue on email to email@example.com with your contact number, we will get in touch within 72 Hrs and resolve the issue.
Rebba values every single customer!
100% PAYMENT PROTECTION:Incase, if your pincode is undeliverable or the delivery is disrupted by any unforeseen circumstances by our delivery partners,
Rebba will offer "100% Refunds" to your bank account or original mode of payment.
DOES REBBA OFFER FREE DELIVERY?
Yes. Rebba offers "FREE DELIVERY" India for all orders regardless of order value.
Cash on delivery (COD) is available however, given the current COVID scenario we urge you to opt for prepaid orders for safety & contact-less delivery.
Rebba process your orders within 48 business hrs.
Rebba doesnt dispatch the products on saturdays, sundays & Public Holidays
Rebba Orders are shipped via FEDEX or DELHIVERY or XPRESSBEES across India
HOW LONG IT TAKES REBBA'S ORDERS TO BE DELIVERED?
Our courier partners usually deliver within 5 -7 business days.
However, you will be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.
NOTE: No Returns On Final Sale Product(s)